Wharton Technology Services Management Program
December 8-11, San Francisco

The Wharton’s Technology Services Management Program provides the next level of development for leaders and high potential members of the services organization. 

Focused on providing a solid foundation of key business and management skills in areas such as finance, strategic planning and negotiations, Wharton’s case study approach is designed for managers across the full spectrum of technology services – technical support, customer support, professional services and field services. 

Key topics in this educational program include:

• Management, Leadership and Decision Making
• Financial Measures of Business Performance
• Leading and Managing People
• Understanding the Customer
• Program Wrap-Up

**Attendees are required to pay either the full Lodging and Meals or the Commuter Rate fees.

Attendance of the full program and successful completion of all activities and assignments are required for completion.

Cancellation Policy

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