| Support Services Advisory Board
The Technology Services Industry Association (TSIA) Support Services (SS) Advisory Board works to strengthen the support services discipline within the technology services industry, improve the operating and financial results of support services organizations, and enhance support services careers by defining important industry issues, trends and opportunities. The TSIA SS Advisory Board advises TSIA executive management on how best to deliver SS solutions to TSIA members through programs, research, communities, and events.
Renee Bochman
Senior Director
Customer Support
Axeda
Andrew Papparides
Senior Director
CA Support
CA
Kelly Truax
Vice President
Global Customer Support Services Operations
Dell
Daniel Reese
Senior Director
Global Support
Deltek
Walter L. Reitz
Vice President
Operations Worldwide Technical Support
EMC
Jodi Schilling
Vice President
Consumer Support
HP
Barry McPherson
Senior Vice President
Worldwide Customer Service and Technical Support
McAfee
Denise Rundle
Vice President
Customer Service Microsoft Consumer
Microsoft
Kip Johnson
Director
Network Support Services
Motorola
Mark Maxwell
Director
Technical Support Operations
NetApp
Juan Jones
Senior Vice President
Oracle Support Services North America
Oracle
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Tim Flannery
Director
Premier Support
RIM
Brad Cox
Director
Client Services
RouteSmart Technologies
Krista Anderson
Vice President
Global Support
Salesforce.com
Dave Hare
Vice President
Enterprise Support Services
Symantec
Blair Freer
Director
Technical Support
Tele-Tracking
Patricia Rash
Vice President
ES&S NACSC
Xerox
Manos Menayas
Senior Vice President,
Advertising Operations
Yahoo!
Bill Rose
Vice President
Services Research
TSIA
Steve Smith
CFO & CIO
TSIA |
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