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SSPA Advisory Board Members
As the service and support industry’s foremost professional
organization, the SSPA works hard to bring the best and the brightest
minds together to do important things for the community. This starts
with the SSPA Advisory Board whose members give the association insight
and guidance on programs to help members navigate the numerous
challenges they face.
Walter L. Reitz
Vice President, Operations, Worldwide Technical Support
EMC
Patricia Rash
Vice President ES&S NACSC
Xerox
Renee Bochman
Senior Director, Customer Support
Axeda
Peggy Beal
Senior Director, CA Support
CA
Kelly Truax
Director
Global Customer Service and Support
Dell
Daniel Reese
Senior Director, Global Support
Deltek
Jodi Schilling
VP, Consumer Support
HP
Denise Rundle
VP, Customer Service, Microsoft Consumer
Microsoft
Kip Johnson
Director, Network Support Services
Motorola
Juan Jones
SVP, Oracle Support Services North America
Oracle
Tim Flannery
Director, Premier Support
RIM
Brad Cox
Director, Client Services
RouteSmart Technologies
Krista Anderson
VP, Global Support
Salesforce.com
Thomas Zieman
VP, Service Solution Management
SAP
Mary Cay Kosten
SVP, Global Customer Services
Sun Microsystems
Dave Hare
VP, Enterprise Support Services
Symantec
Blair Freer
Director, Technical Support
Tele-Tracking
Bill Rose
Founder/Executive Director Emeritus
SSPA
Steve Smith
Executive Director
SSPA
J.B. Wood
President & CEO
SSPA
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