11414 W. Center Rd. Suite 321
Omaha, NE 68114
(888) 353-7529
Solutions:
Recruiting
Behavioral Testing
Staffing
Career Fairs
Job Benchmarking
Company 360
Revenues:
Installed Base:
1200
Employees:
3
Deployment:
SQL
Customer References
Time Warner
Cingular Wireless
ADP
John Ragsdale Commentary
Harnessing the power of Web 2.0 to aid in identifying candidates for service and support positions, CallCenterJobs.com averages 500 available job listings at any given time, and receives 100,000 unique visitors a month searching for jobs. While they started with high volume contact center positions, CallCenterJobs also has a foot in the technical support world ('help desk' in their terminology), with companies including Sony and ADP posting job openings.
Functional Coverage
eService
Web Collaboration
Proactive Chat
Email Response Management
Agent Knowledgebase
Agent Diagnostic Tools
Customer Knowledgebase
Customer Self-Service Problem Diagnostic/Self-Healing
