Company 360 |
| FY05 Revenues: |
$10 Million |
| Installed Base: |
200 |
| Employees: |
60 |
| Deployment: |
Saas |
Customer References |
| Apple |
| Business Objects |
| Canon |
| Honeywell |
| Salesforce.com |
|
John Ragsdale Commentary
CustomerSat takes the concept of Enterprise Feedback Management to a new level, incorporating not just employee and customer survey information, but also feedback from channel and implementation partners, to arrive at a comprehensive understanding of what issues—within the enterprise and across its ecosystem—are impacting satisfaction. Highly sophisticated, yet intuitive, reporting and dashboards provide actionable insight to business users, and the pure SaaS offering means updated survey templates, best practices, and predefined analytics are always made available to give your Voice of the Customer initiatives a competitive edge. |
