Company 360 |
| Revenues: |
$5.3M |
| Installed Base: |
100 |
| Employees: |
40 |
| Deployment: |
Saas |
Customer References |
| American Express |
Nortel |
| AmSouth Bank |
Novell |
| Ascension Health |
Qwest |
| Express Scripts |
Reynolds & Reynolds |
| GlaxoSmithKline |
Sprint |
| H&R Block |
Verizon Wireless |
|
John Ragsdale Commentary
Long time SSPA Partner eVergance is a management consulting and system integration firm offering end-to-end consulting services for all areas of service and support, including CRM, knowledge management, web self-service and field service. Founded and managed by a team of industry veterans, eVergance understands the complexities of customer service and support technologies, best practices, and industry specific processes, with in-house expertise on Web 2.0, Knowledge Centered Support (KCS), and Enterprise Feedback Management (EFM). |
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