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www.fuze.com

12819 se 38th st. #505
,  
(425) 649-1246

Solutions:

Fuze Suite
 
 

Company 360

Revenues:
Installed Base: 100+
Employees: 7
Deployment: both

Customer References

Careerbuilder.com, NOAA, San Diego Community Credit Union, Wright Patt FCU Credit Union, Midway games, Capcom, Turbine Entertainment, AAA Mid-Atlantic, Washington State Health Care Authority, California Housing Authority, Aventail, Calendars.com
 
 

 

 

 

 

 

 
 
 
 

John Ragsdale Commentary

Functional Coverage

  eService
  Web Collaboration
  Proactive Chat
  Email Response Management
  Agent Knowledgebase
  Agent Diagnostic Tools
  Customer Knowledgebase
  Customer Self-Service Problem Diagnostic/Self-Healing
  Forums
  Remote Control/Remote Diagnostic/
Self-Healing


  Field Service
  Field Agent Scheduling/Dispatch
  Parts Inventory/Logistics Tracking
  Wireless Field Service
  CRM
  Case Management
  Entitlement
  SLA Tracking
  Customer History
  Upsell/Cross-Sell


  Contact Center
  Skills Based Routing
  Work Force Optimization
  Quality Monitoring
  Learning Management System
  Voice Self-Service
  Survey Management


  Business Consultants
 
 
 
 

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11031 Via Frontera, Suite A * San Diego, CA 92127 * Tel. 858-674-5491 * Fax. 858-674-6794

 

 

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Buyer's Guide

Partner Impact
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