9655 SE 36th Street Suite 110
Mercer Island, WA 98040
(206) 315-9300
Solutions:
Net-MR Software Suite
Research Analyzer
InstantSurvey
Enterprise Research Management (ERM)
Enterprise Feedback Software
Syndicated Research
Company 360
Revenues:
$10M+
Installed Base:
2400
Employees:
310
Deployment:
Saas
Customer References
Colgate Palmolive
Microsoft
John Deere
Ernest & Julio Gallo
Principal Financial Group
Minute Maid
Staples
3M
A.C. Nielsen
Gartner Group
TNS Intersearch
OTX Research
John Ragsdale Commentary
GMI offers an integrated platform of online market research tools including online survey software, online panel management, data analysis software, survey programming services and more. For companies who are keen to gain business insight from captured survey data, GMI's Research Analyzer provides something many of us researchers have been asking for: a desktop analysis tool with a drag and drop interface for slicing information that doesn't require months of SPSS training to use. Also, with their global panels of survey respondents, GMI can survey outside of your core customer base to find out public attitudes toward your products and services.
Functional Coverage
eService
Web Collaboration
Proactive Chat
Email Response Management
Agent Knowledgebase
Agent Diagnostic Tools
Customer Knowledgebase
Customer Self-Service Problem Diagnostic/Self-Healing
