2115 Monroe Drive Suite 100
Atlanta, GA 30324
(888) 262-3186
Solutions:
B2B Market Research
Employee Surveys
B2C Market Research
Online Surveys
Customer Surveys
Company 360
Revenues:
$1.1M
Installed Base:
50+
Employees:
9
Deployment:
Full-Service: Online, Email, Telephone, Direct Mail
Customer References
Accenture
Centex
Mastercard
Merck
Norfolk Southern
US Army
National Safety Council
GTECH
The Weather Channel
John Ragsdale Commentary
Understanding customer attitudes toward your company, your products, and your service organization is key in order to identify successful campaigns or programs, or learn where additional work is required. Infosurv offers a solution to gathering more complete customer feedback than just relying on after call surveys. As a full service market research company, Infosurv offers market research, customer surveys, employee surveys, and flexible online surveys for any application.
Functional Coverage
eService
Web Collaboration
Proactive Chat
Email Response Management
Agent Knowledgebase
Agent Diagnostic Tools
Customer Knowledgebase
Customer Self-Service Problem Diagnostic/Self-Healing
