 
www.inquira.com
851 Traeger, Ave. Suite 125,
San Bruno, CA 94066
(650) 246-5000
|
Solutions: |
| InQuira 8.0 |
| InQuira Information Manager |
| InQuira Discussion Forums |
| InQuira Intelligent Search |
| InQuira Analytics |
| InQuira Personalized Response |
| InQuira Contact Center Advisor |
| InQuira Automated Email |
| Chat Resolution |
| InQuira User Experience Manager |
| |
|
Customer References |
| Pitney Bowes |
| AVIS Group |
| Bank of America |
| Chrysler |
| Sun Microsystems |
| BEA Systems |
| Fidelity Investments |
| Honda |
| E*Trade Financial |
| Nationwide |
| Mazda |
| Bell Canada |
|
John Ragsdale Commentary
InQuira first established a reputation as a ‘best of breed’ provider for intelligent search, and now they have expanded their offering into a full customer service suite, but with a definite Web 2.0 focus. Always on the leading edge, InQuira has to date won five SSPA Recognized Innovator Awards—the most won by a single partner. Those of you familiar with InQuira’s search prowess should check out the latest modules, including a suite of tools for agent assisted interactions, and discussion forum fully integrated with search and knowledge tools. |