6 Ha-Nechoshet Street
Ramat-Hachayal, Tel-Aviv 69710, Israel
+972.3.7673000
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Solutions: |
| NextNine Service Automation (NSA) |
| Virtual Support Engineer |
Service Automation Ecosystem Edition |
| Self Support Automation |
| Assisted Support Automation |
| Proactive Support Automation |
| Managed Service Automation |
| Partners Service Automation |
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Company 360 |
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| Installed Base: |
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| Employees: |
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| Deployment: |
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Customer References |
| Airwide Solutions |
| Allscripts |
| Alvarion |
| Comverse |
Formula Telecom Solutions |
GE Healthcare |
| Invensys |
| LogicaCMG |
| MetaSwitch |
Motorola Broadband Communications Sector |
Openwave |
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John Ragsdale Commentary
With product complexity and interaction volumes exploding, proactive service is the only way to reverse the trend, by intelligently identifying and resolving problems before customers are impacted. NextNine offers innovative solutions for this next phase of support automation, including their Virtual Support Engineer, which is installed at the customer site and can automate the service, support and maintenance of a single or multiple installed software and hardware systems, by accessing files, running commands and queries, scanning logs, as well as actively fixing, patching and updating applications, devices and systems. |
