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http://www.tuvox.com/
19050 Pruneridge Avenue
Cupertino, CA 95014
USA
408-625-1600 |
Solutions: |
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TuVox Perfect Router
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TuVox Knowledge Voice
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TuVox Perfect Connect
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Company 360 |
| Revenues: |
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| Installed Base: |
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| Employees: |
100 |
| Deployment: |
Saas and OnPremise |
Customer References |
| America Airlines |
| American Express |
| Apple |
| British Airways |
| Gateway |
| MCI/Verizon, Business |
| Motorola |
| Time Customer Service |
| USAA |
| Virgin America Airlines |
| Wachovia |
| Whirlpool |
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Functional Coverage
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eService |
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Web Collaboration |
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Proactive Chat |
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Email Response Management |
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Agent Knowledgebase |
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Agent Diagnostic Tools |
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Customer Knowledgebase |
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Customer Self-Service Problem Diagnostic/Self-Healing |
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Forums |
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Remote Control/Remote Diagnostic/
Self-Healing |
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Field Service |
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Field Agent Scheduling/Dispatch |
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Parts Inventory/Logistics Tracking |
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Wireless Field Service |
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CRM |
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Case Management |
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Entitlement |
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SLA Tracking |
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Customer History |
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Upsell/Cross-Sell |
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Contact Center |
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Skills Based Routing |
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Work Force Optimization |
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Quality Monitoring |
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Learning Management System |
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Voice Self-Service |
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Survey Management |
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Home |
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Conferences |
Training |
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Contact Us |
11031 Via Frontera, Suite A * San Diego, CA
92127 * Tel. 858-674-5491 * Fax. 858-674-6794
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