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organizational development program

 
   

Who’s Currently Certified

Certified Technology Service & Support and Excellence in Service Operations
J.D. Power and Associates Excellence in Service Operations logo

Certification Scope: Business Enterprise
Geography:
North American Support
Criteria Applied: Core, Assisted Support, Non-Assisted Support,
Field Service & Outsource Service Management
Customer Satisfaction Benchmark: North America-Enterprise

>> more

Certification Scope: Business Enterprise
Geography:
Global Support
Criteria Applied: Core, Assisted Support, Non-Assisted Support,
Depot Service & Outsource Service Management
Customer Satisfaction Benchmark: Global-Enterprise

>> more

Certification Scope: Business Enterprise
Geography: North America
Criteria Applied: Core, Assisted Support, Non-Assisted Support, Field Service,
& Outsource Service Management
Customer Satisfaction Benchmark: North America-Enterprise

>> more


Who’s Currently Certified

Excellence in Service Operations
Excellence in Service Operations logo

HP

Certification Scope: Business Enterprise, PSG Commercial
Geography:
North American Support
Criteria Applied: Core, Assisted Support, Non-Assisted Support, Field Service, Outsource Service Management

>> more

StoresOnline

Certification Scope: Business Enterprise
Geography:
North American Support
Criteria Applied: Core, Assisted Support, Non-Assisted Support, Outsource Service Management

>> more

Get started by contacting the SSPA now!

The road to certified technology service and support excellence begins with a call to the SSPA at 858.674.5491 or email jweigel@thesspa.com.

 

 
 
 

 
 
 

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11031 Via Frontera, Suite A * San Diego, CA 92127 * Tel. 858-674-5491 * Fax. 858-674-6794

 

 

Who's Currently Certified?

HP

StoresOnline

Sun Microsystems

Xerox


About J.D. Power
and Associates


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