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May 28, 2009 |
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Featured Partner Webcast |
Join Clarabridge For This Live June 4th Event! |
Customer Experience Intelligence: improve support productivity, customer satisfaction & generate ROI. |
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Ask The Experts |
Gain Insight from SSPA & the Community! |
Blog: Ragsdale's Eye On Service Blog: Rose's Support Sense Community: Technology Services Forum |
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Industry recognition |
Making it to the top (And getting recognized) |
Winners Honored: New Competition Begins: Recognized Innovators in Support Technology: |
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Share Your Expertise |
Call for Speakers Now Open |
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TSW 2009 Las Vegas Call for Speakers is Now Open We are making plans for the largest-ever technology services conference: you will want to be a part of this one. Do you have an interesting case study or relevant topic you'd like to share with your peers? Submit an application for consideration to present at our TSW Fall '09 Las Vegas conference. |
Hundreds of REasons to Register Early |
Early Bird Discounts Make Registering a Snap! |
| Early Birds Save $200! | Early Bird Registration- SAVE $200 Register on or before June 15, 2009, and take advantage of our Early Bird Registration savings offer for TSW 2009 in Las Vegas. Be one of the first 100 to register and enter a drawing to win the hot new HP Mini 1000 Mi Series netbook. Register Today. |
| Early Bird Conference Alumni Save $400! | Early Bird Registration for Conference Alumni - SAVE $400 SAVE $400 if you have attended one or more of our conferences! As a conference alum, you can save on registration costs if you register on or before June 15, 2009 for TSW 2009 in Las Vegas. Act now to take advantage of this special Early Bird Registration offer. Contact Susie Hiner for more details. |
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Bring the Whole TEam! |
Make the Most of The Conference, And Save some Serious Cash While You're at it! |
| Save an additional $300 per team member | Save $300 when you register three or more from your company! Add value for your entire team by sharing the TSW 2009 Conference. Take advantage of our early-bird/team discounts for a total of $500 savings per person through June 15. Take advantage of this time-sensitive team discount. Contact Susie Hiner at 1-858-674-5491. |
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Got Vouchers? |
Conference Vouchers Are a Terrible Thing to Waste... |
| The Fall 2009 TSW conference begins October 19! | Attend the Fall conference with a voucher! Do you want to attend the TSW conference, but you're not sure whether you can use a voucher? If your organization is a corporate member of SSPA, there may be conference vouchers available for you and your team. Plus, you can redeem your conference vouchers regardless of the registration option you select. For questions about redeeming vouchers, just get in touch with Susie Hiner. |
Insight On-demand |
Check out These Featured SSPA On-demand Webcasts |
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Support Desk Economics 101: Reduce, Reuse & Recycle |
| Can Your Support Center Afford Not to Be Proactive about Chat? Offering the highest level of support to your most valuable and at-risk customers can be a company's greatest differentiator--especially in today's economy. Knowing exactly who your customers are and when to connect with them is crucial to maximizing your agents' productivity... |
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| Manage Costs and Increase Revenue in a Down Economy: Partnering for Success SSPA's John Ragsdale presented insights into the current economic climate specific to service & support, how services have become the economic engine for technology companies, and recommendations on how to maximize the value of strategic partners. Mike Serpan of Convergys Corporation discussed how to deepen relationships with strategic partners and overcome hurdles to outsourcing... |
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NEW RESEARCH |
EXCLUSIVE SSPA MEMBERS-ONLY CONTENT |
| Forgot your login info? We can help. Call +1 858.674.5491 or contact us via email. |
Recognized Innovator Awards: Spring 2009 Service Convergence Begins with KM 2009 SSPA Member Technology Heat Map |
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