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Service & Support Professionals Association Welcomes New Members ADERANT, Circuit City Stores, GE Security, Sunquest Information and Talisma
Twenty-Four Additional Member Companies Renew Their Support for 2008
SAN DIEGO, Feb. 20, 2008 – The Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals, today announced a total of 29 new and renewing member companies representing a range of technology market segments.
ADERANT Holdings, Inc., Circuit City Stores, Inc. (NYSE:CC), GE Security, Inc. (NYSE: GE), Sunquest Information Systems, Inc. and Talisma Corporation have joined the association. Renewing members include Accenture LTD (NYSE: ACN), Akamai Technologies, Inc. (NASDAQ: AKAM), Aspen Technology, Inc. (NASDAQ: AZPN), Bomgar Corporation, Cincom Systems, Inc., Constant Contact, Inc. (NASDAQ: CTCT), JDA Software Group, Inc. (NASDAQ: JDAS), Jonas Software, Group 1 Software, Inc. (NYSE: PBI), Hitachi Data Systems Corporation (NYSE: HIT), Motorola, Inc. (NYSE: MOT), National Instruments Corporation (NASDAQ: NATI), MicroStrategy, Inc. (NASDAQ: MSTR), Paciolan, Inc., Smart Technologies, Inc., RouteSmart Technologies, Snap-On, Inc. (NYSE: SNA), SWIFT Software, Inc., Taleo Corporation (NASDAQ: TLEO), Telelogic North America, Inc., Toshiba America Information Systems, Inc., USinternetworking, Inc. and Vision Solutions, Inc.
“These new and renewing member companies are focused on cultivating premier support organizations that are committed to delivering a breakthrough customer experience. We look forward to continuing to serve this community with a platform of research, programs, education, services and peer networking that is unparalleled in the industry,” said Stephen Smith, Executive Director, SSPA.
New Members
The SSPA is pleased to welcome new members:
- ADERANT Holdings, Inc., headquartered in Atlanta, is a leading provider of software for services organizations. The global software company offers a comprehensive suite of solutions, consisting of financial, resource and practice management software that enables services organizations of all sizes to maximize operational efficiencies. ADERANT provides solutions to the largest and most prominent service organizations in the world, including Clifford Chance, Computer Sciences Corporation, Greenberg Traurig, Clayton Utz, Deloitte Consulting, Macleod Dixon LLP, Mayer Brown Rowe & Maw LLP, and Skadden Arps and Winston & Strawn. ADERANT also has offices in Asia Pacific and Europe.
- Circuit City Stores, Inc. (NYSE: CC) is a leading specialty retailer of consumer electronics and related services. As of December 31, 2007, the domestic segment operated through 671 Superstores and 13 other locations in 158 U.S. media markets, while the international segment operated through 788 retail stores and dealer outlets in Canada. Circuit City also operates Web sites at www.circuitcity.com, www.thesource.ca and www.firedog.com.
- GE Security, Inc. is a wholly-owned subsidiary of the General Electric Company (NYSE: GE) focused on communication and information technologies for security, safety and lifestyle enhancements. GE Security has operations in more than 30 countries and is represented by some of the best-known brand names for intrusion and fire detection, access and building control, video surveillance, explosive and drug detection, key management and structured wiring.
- Sunquest Information Systems, Inc. designs, develops, markets, installs and supports healthcare information systems for hospitals and clinics including integrated delivery networks. The healthcare information system segment of the company includes licensing of software, related hardware, relicensing of software and reselling of software. The company markets its products in the United States, Canada, Europe, Mexico and Saudi Arabia. The company has subsidiaries in the United Kingdom and Germany.
- Talisma Corporation is a leading provider of Customer Interaction Management (CIM) software solutions that enable businesses to deliver a truly exceptional online customer experience. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, VoIP, and web self-service with a robust and mature CIM web services platform, comprehensive analytics, and a system-wide knowledge base. Incorporated in 1999, Talisma is based in Bellevue, Washington with offices located across Asia, Europe, and North America.
About the SSPA
As the support industry’s premier management community, the Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry spectrum – from established companies with successful track records to pioneering newcomers with out-of-the-box ideas. The SSPA also partners with thought leaders such as J.D. Power and Associates and the Wharton School to create programs that benefit the industry. The SSPA is a member of a global network of associations that includes the Technology Professional Services Association (TPSA) and the Association for Services Management International (AFSMI). For more information, visit www.thesspa.com.
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