Media Contact:
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dbrundage@thesspa.com

SSPA Gains New Members Saxotech and Solidworks; Renewing Members Avaya, Genesys, HP, Kepner Tregoe, McAfee, NetApp, QLogic, Tele-Tracking Technologies and Advanced Solutions

New and Renewing Members Continue to Drive Growth of
Service & Support Professionals Association

SAN DIEGO, Mar. 20, 2008 –  Today’s announcement of new members Solidworks and Saxotech, along with eight renewing members, marks the continued growth of the Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals.

Saxotech, based in Tampa, Florida, is a software development and systems implementation company founded in 1993 to exclusively serve the media industry. Its scalable, easy-to-implement solutions are used to plan, create, edit and publish news for multiple channels and are backed by world-class customer support. Saxotech’s software products are used today by more than 450 news organizations around the world.
 
Founded in 1993, SolidWorks Corporation, a Dassault Systèmes S.A. (Nasdaq: DASTY, Euronext Paris: #13065, DSY.PA) company is based in Concord, MA.  They develop and market 3D CAD technology and software for design, analysis and product data management. SolidWorks software is used by over 1/2 million product designers and engineers worldwide.

Service and support organizations renewing their SSPA membership represent well known industry leaders Avaya, Genesys, HP, Kepner Tregoe, McAfee, NetApp, QLogic, Tele-Tracking Technologies and Advanced Solutions.

“Today’s premier support organizations are focused on optimizing their business models to deliver the most positive customer experience. The SSPA provides insight on innovation strategies that will help them meet today’s service and support challenges,” said Stephen Smith, Executive Director, SSPA.

About the SSPA
The Service & Support Professionals Association is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry spectrum—from established companies with successful track records to the pioneering newcomers with out-of-the-box ideas. The SSPA also partners with thought leaders such as J.D. Power and Associates and the Wharton School to create programs that benefit the industry. The SSPA is a member of a global network of associations that includes the Technology Professional Services Association (TPSA) and the Association for Services Management International (AFSMI). For more information, visit www.thesspa.com.