Media Contact:
Diane Brundage, SVP Marketing SSPA
(408) 354-7136 x212
dbrundage@thesspa.com

Leading Service Solutions Providers Gather at SSPA & TPSA

Broadest Range of Solution Providers Participate in Technology Exposition
and Recognized Innovator Awards Program

The Service & Support Professionals Association (SSPA) and the Technology Professional Services Association announced today the Technology Expo participants for the upcoming spring conferences May 2 – 4 in Santa Clara.

“The Technology Expo is the one stop shop for leaders in the services industry” stated Diane Brundage, SVP Partner Development. “Nowhere else can our members see all the solutions in one location. Our partners are exhibiting tried and true solutions along with the latest technologies designed to improve operations, increase efficiency and drive higher levels of customer satisfaction and loyalty.”

This spring’s Technology Expo features solutions covering:

• Performance management tools
• Remote monitoring and diagnostics platforms and applications
• Business Analytics tools
• Customer Satisfaction and survey tools and resources
• Outsourced technical support and business operations
• Knowledge Management solutions
• CRM and CIM solution sets
• Web service delivery tools
• PSA tools
• Social networks and WIKI solutions

This spring will also include the Recognized Innovator Awards. These competitive awards recognize those companies that have introduced new leading solutions that assist service organizations in achieving excellence in service operations and customer satisfaction.

For further information regarding the Technology Expo or attending the upcoming conference, please visit the SSPA Best Practices Conference or Technology Professional Services Association Summit.

About SSPA
The Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry—from established companies with successful track records to pioneering newcomers with out-of-the-box ideas. Visit www.thesspa.com.

About TPSA
The Technology Professional Services Association (TPSA) is the only organization for executives who create, deliver, manage, measure, and optimize technology services in the world’s leading corporations. TPSA provides research, advisory services, industry insights, and collaboration platforms that help its members better manage the delivery of technology professional services. Visit www.tpsaonline.com.