SSPA Community Continues to Expand
New and Renewing Members Represent Range of Industries

SAN DIEGO, November 5, 2007 –  Eleven corporate members from a variety of technology industries have been announced by the Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals and creators of Value-Added Support^SM.

Representing consulting & services, networking, telecommunications, software and the Internet, the latest new and renewing members of the SSPA include eLoyalty, Fair Isaac, Fujitsu Labs, Network Solutions, Microsoft, Parametric Technology, Polycom, Sage, Schlumberger, USinternetworking and Verisign.

“It’s a great validation of our mission that we have continued to gain the support of management and leaders in the industry who are focused on creating services organizations that enable and drive breakthrough customer success,” said Stephen Smith, Executive Director, SSPA.

At the organization’s recent 2007 SSPA Services Leadership Conference, members including those above affirmed their commitment to the collective industry movement known as Value-Added Support.  Cultivated by the SSPA, Value-Added Support services take a proactive approach to accelerating the customer’s time-to-value on a given product, and advance the total value of the product beyond the expectation the customer has at the point of purchase.

About the SSPA
As the industry’s foremost professionals association, the Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry spectrum – from established companies with successful track records to the pioneering newcomers with out-of-the-box ideas. The SSPA also partners with thought leaders such as J.D. Power and Associates and the Wharton School to create programs that benefit the industry. The SSPA is a member of a global network of associations that includes the Technology Professional Services Association (TPSA) and the Association for Services Management International (AFSMI).For more information, visit www.thesspa.com.