Media Contacts:
Diane Brundage, SVP Marketing & Volume Operations
SSPA
(408) 354-7136
dbrundage@thesspa.com

New and Renewing Members Wrap up Stellar Year for the Service and Support Professionals Association

SAN DIEGO, Jan. 8, 2008 –  Eight new and 23 renewing member companies have been announced by the Service & Support Professionals Association (SSPA), including new members Agilent Technologies (NYSE: A), BMC Software (NYSE: BMC), Enterprise Solution Services Inc., Inovis, McGraw-Hill (NYSE: MHP), Sutherland Global Services, VMware (NYSE: VMW) and Xilinx Inc. (Nasdaq: XLNX); and renewing members Activant Solutions Inc., Adobe Systems (Nasdaq: ADBE), ARM Ltd. (Nasdaq: ARMHY), BigBand Networks, Cisco Systems Inc. (Nasdaq: CSCO), Cognos Incorporated (Nasdaq: COGN; TSX: CSN), Cranel, Deltek, Double-Take Software, Harcourt, HP Consumer, I-many, IBM Corporation (NYSE: IBM),  Informatica Corporation (Nasdaq: INFA), Juniper Networks Incorporated (Nasdaq: JNPR), Macrovision Corporation (Nasdaq: MVSN), Premier Retail Networks, Research in Motion Ltd. (Nasdaq: RIMM), SAP AG (NYSE: SAP), SoftBrands, Stores Online, Waters and Xerox (NYSE: XRX).

SSPA is the largest and most influential association for technology services and support professionals and creators of Value-Added SupportSM and its members represent the world’s leading enterprise and consumer technology companies. 

“With an impressive eight new members and 23 renewing members, 2007 has closed with a significant increase in key memberships for the SSPA. Our total membership now represents companies from all sectors of technology including software, hardware, consumer, telecommunications, networking and office products.  This combined with our successful Services Leadership Conference held in October and awards programs which recognized over 40 companies this year, we are gearing up for an even bigger new year,” said Stephen Smith, executive director, SSPA.

In 2008, the SSPA will hold its annual Best Practices Conference in May in Santa Clara and will continue its well-received Wharton/SSPA Technology Support Services Management Program (TSSM), along with numerous webcasts, SSPA STAR Awards and Recognized Innovator Awards.  For more information see the Events and Awards sections of the SSPA website at www.thesspa.com.

About the SSPA
As the industry’s foremost professionals association, the Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry spectrum – from established companies with successful track records to the pioneering newcomers with out-of-the-box ideas. The SSPA also partners with thought leaders such as J.D. Power and Associates and the Wharton School to create programs that benefit the industry. The SSPA is a member of a global network of associations that includes the Technology Professional Services Association (TPSA) and the Association for Services Management International (AFSMI). For more information, visit www.thesspa.com.

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