SSPA Provides Unique Sponsorship Opportunities

May 20, 2003

(San Diego, CA May 20, 2003) – The Service & Support Professionals Association (SSPA) announced today the opportunity for vendors to become a Sponsor of the SSPA Conference@Savannah, September 29-October 1, 2003. The SSPA conferences offer opportunities to some of the key vendors in the IT industry to showcase their products and services, face-to-face, to a select group of executives attending the conference.

“The SSPA has always had a complete understanding of the customer-vendor relationship,” said Bill Rose, SSPA Founder/CEO. “Our events bring buyers and sellers together in a one-on-one opportunity to create lasting business relationships.”

As a corporate sponsor of the SSPA Savannah Conference, a company benefits by reaching key executives in the technical support industry, technical support professionals, members who supply resources, services, and products and organizations that are leading the way to the future of customer service. The Savannah Conference is an excellent vehicle for exhibiting, corporate visibility, and marketing to those professionals who decide or influence the purchases of products and services for their organization.

The SSPA has established several levels of Sponsorship opportunities, including the Special STAR Award sponsor; golf tournament sponsor; attendee “welcome basket” sponsor and many others. The costs for each type is different commensurate with the benefits received. For more information on becoming a Sponsor, please send an email to Dan Donati at ddonati@thesspa.com.

"In addition to the demo stations and table top displays available for exhibitors, I am excited about the over fifty new sponsorship opportunities for the 2003 SSPA Conference@Savannah," said Dan Donati, Director of Sponsor Relations. "The special sponsorships are a way for vendors to truly be in the forefront of the conference and create a higher level of awareness for their products and services."

The SSPA Conference@Savannah is "the" event where the future of the Service and Support industry comes together in a fusion of visionary key note addresses, vibrant tracks and workshops, interactive forums, fun networking events, informative exhibits and a special dinner featuring the SSPA STAR Award winners -- all in the heart of America's most magical city, Savannah Georgia.

One of the highlights of the Savannah Conference will be the SSPA STAR Awards that will be presented at a gala dinner on Monday evening of the Conference. The STAR Awards are given annually to recognize excellence in nine categories of software and technical support. Competing companies undergo a rigorous self-nominating process, and winners are selected by SSPA's Advisory Board Members. The STAR Awards have become the coveted prize for winners since the program was established in 1990. STAR Awards will be presented in these Categories: Complex Support Applications; High Call Volume; Innovative Support; Mission Critical Support; Most Improved; Outsource Support Provider; Emerging Company; Support Technology Vendor; Sustained Performance: For more information, please send an email to info@thesspa.com.

About SSPA
Founded in 1989, the Service & Support Professionals Association (SSPA) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations. Today, the SSPA represents nearly 21,500 service professionals at 2,500 support centers worldwide. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration.

SSPA was created for professionals, managers and executives that make their living in the IT support services community. It is not a generic, one-size-fits all website where nobody ever feels like they belong. SSPA is dynamic, interactive, living resource specifically designed for the unique needs of support professionals. This exciting virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more. For more information regarding the SSPA and other related divisions, log on to www.thesspa.com or send an email to info@thesspa.com.