SSPA Announces Summer Sal

June 24, 2003

(San Diego, CA June 24, 2003) – The Service & Support Professionals Association (SSPA), the leading industry Association for IT support professionals, announced today the first annual SSPA Summer Sale that will include opportunities to join the SSPA Membership; obtain vital SSPA Research and become a SSPA Sponsor, all including complimentary benefits.

“The SSPA Summer Sale is an exciting opportunity for service and support centers to join SSPA during the next couple of months and receive valuable complimentary benefits,” said Bill Rose, SSPA Founder/CEO. “Not one but three options are available, including a new SSPA Membership; specific industry Research or join the SSPA Vendor program to market services and products to our industry.”

The SSPA Membership Summer Sale includes complimentary SSPA Conference passes that new Members will receive by joining the tens of thousands of executives and professionals from support centers, call centers and help desks around the globe. New Member support centers will join the thousands of other outstanding support centers like Oracle, IBM Global Services, Microsoft, Best Software, McKesson, Intel, Hewlett-Packard, Lockheed Martin and many others. But the options do not stop there. New Members may also choose the comprehensive SSPA Benchmark Study or other SSPA Research Reports.

SSPA Research has the information all service and support executives need to make informed decisions that will improve service level performance, reach world-class standards, maximize the value of each customer relationship, and develop the highly effective online services. SSPA Research provides comprehensive benchmarks and best practices. The SSPA Research Summer Sale includes- Buy the Support Industry Benchmark Study and Get 1 Research Report for Free- or- Buy 2 SSPA Research Reports Get 1 for Free.

The SSPA Sponsorship Summer Sale brings vendors the best value ever offered for one of our most effective marketing methods with savings of over $10,000. The Sponsorship Summer Sale includes two E-Mail Blasts to the entire SSPA database of over 21,500 Service Executives and a Banner Ad on thesspa.com home page. For additional information, visit www.thesspa.com or send an email to info@thesspa.com.

About Linktivity
Linktivity, a division of SpartaCom Technologies Inc., provides server-based communications and control products that enable person-to-person interactions through a browser window. Linktivity products include WebDemo, a Web-based, real-time conferencing-and-collaboration software tool, and WebInteractive, a real-time software tool that gives support professionals an efficient way to manage and resolve online support requirements for personal computers. For additional information on Linktivity, visit www.linktivity.com.

About SSPA
Founded in 1989, the Service & Support Professionals Association (SSPA) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations. Today, the SSPA represents over 21,500 service professionals at 2,500 support centers worldwide. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration.

SSPA was created for professionals, managers and executives that make their living in the IT support services community. It is not a generic, one-size-fits all website where nobody ever feels like they belong. SSPA is dynamic, interactive, living resource specifically designed for the unique needs of support professionals. This exciting virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more. For more information regarding the SSPA and other related divisions, log on to www.thesspa.com or send an email to info@thesspa.com.