Landmark Graphics Receives Prestigious Support Center Practices (SCP) Certification

-Global certification demonstrates Landmark’s continued commitment to customer support and service-

June 25, 2003

HOUSTON, Texas – Landmark Graphics Corporation, a wholly owned business unit of Halliburton (NYSE:HAL), today announced that its global support organizations have achieved certification under the prestigious Support Center Practices (SCP) Certification program.

SCP Certification quantifies the effectiveness of customer support based on a stringent set of performance standards and represents best practices in the industry. SCP certification measures factors including, corporate commitment and strategic direction, customer satisfaction, performance metrics, research and development interface, and other strategic areas of the support operation. The results of the 2003 certification audits confirms that the four Landmark technical assistance centers have consistent process, are tightly integrated and are achieving excellent levels of performance relative to the requirements defined in the SCP program.

“The SCP Certification is an important part of Landmark’s overall service quality program,” said Andy Lane, Landmark’s president and CEO. “We are extremely honored and proud to receive global certification of our technical support centers, which confirms our strategic commitment to delivering top quality service while continually improving to meet our customers’ new requirements.”

SCP Certification, an internationally recognized standard created with the Service & Support Professionals Association (SSPA) and a consortium of leading technology companies, defines best practices for delivering world-class technology support. The program quantifies the effectiveness of customer support, establishes a foundation to build on existing quality processes, and provides a clear focus on measurable results. SCP Certification requires annual comprehensive on-site audits to confirm that companies meet the requirements of the over 100 business elements defined in the program.

“Landmark Graphics provides highly responsive technical support across the globe and is clearly committed to delivering world-class service to their customers,” said Steve Brand, SCP auditor. “Landmark demonstrated excellent performance in achieving SCP certification for its four technical assistance centers, two of which are virtual organizations. The Latin America operation scored exceptionally well for their first audit, which proves how the sharing of corporate and industry best practices can lead to the rapid deployment of a world-class support center.”

Currently over eighty companies representing two hundred technology support organizations around the world participate in the SCP program.

“SCP Certification has established itself as the global standard for service quality and is being rapidly adopted by leading technology companies, said Bill Rose, founder and executive director of the SSPA. “Landmark can be proud to be placed among the industry leaders in service excellence through their attainment of SCP Certification.”

The Support Center Practices (SCP) Certification program was developed to address service quality issues that affect the rapidly growing technology support industry. The SSPA and forty of its member companies created the program along with Service Strategies Corporation. These companies contributed their insight and perspective into defining the key elements required for delivering World Class support. The SSPA represents over 21500 service executives in over 2,500 support centers worldwide. SSPA gives service and support professionals opportunities to share ideas, discuss developing trends and network with their peers. For more information about SSPA, visit http://www.theSSPA.com. Service Strategies Corporation is responsible for administering the SCP Certification program and conducting on-site certification audits. For more information about SCP Certification, visit http://www.scpcertification.com/.

Landmark is the leading supplier of software and services for the upstream oil and gas industry. The company’s software solutions span exploration, production, drilling, business decision analysis and data management. Landmark offers a broad range of consulting services that enable customers to optimize their technical, business and decision processes. Visit the Landmark Web site at www.lgc.com for more information.

Halliburton, founded in 1919, is one of the world’s largest providers of products and services to the petroleum and energy industries. The company serves its customers with a broad range of products and services through its Energy Services Group and Engineering and Construction Group business segments. The company’s World Wide Web site can be accessed at www.halliburton.com.