Unique Early Bird Special Offers for SSPA Conference @ Savannah

June 26, 2003

(San Diego, CA June 26, 2003) – The Service & Support Professionals Association (SSPA), the leading industry Association for IT support professionals announced today the “Early-Bird” special offers for the SSPA Conference @ Savannah, September 29-October 1, 2003. Not just one- but four different options are available for service and support professionals to save money or to receive a valuable gift, just for registering now.

“Keeping with the theme of the Conference, we are offering our customers money-saving opportunities to register,” said Bill Rose, SSPA Founder/CEO. “Therefore, in addition to the Early Bird gift, we are now offering substantial discounts for multiple registrations from the same company.”

Special Offer #1
At the SSPA Conference @ San Diego in April, over 100 Logitech Pocket Digital Cameras were distributed to people who registered early.

The first 100 people to Register will receive a state-of-the-art High Speed Sony Net MD™ Walkman® Recorder MZ-NE410. This product enables you to Record Your MP3s or CDs at up to 32x* Speed Net MD™, Play Back ATRAC3™ Audio, MP3, WMA, and WAV...

Special Offer #2
BYOB- Bring Your Own Boss!
When you register at the regular rate- register your boss for $200.00 off the regular price.

Special Offer #3
Team Discounts
Register more than one person from one support center at once, receive the following discounts.
* 3 to 6 registrants from the same support center:
A savings of $200.00 per registration.

* 7 to 10 registrants from the same support center:
A savings of $300.00 per registration.

* More than 10 registrants from the same support center:
A savings of $495.00 per registration.

Special Offer #4
Top Team Award

As part of the team discounts Special Offer, the support center with the highest number of registrants will receive a Special Thank-You. A Complimentary dinner with Bill Rose, SSPA Founder/CEO, on Tuesday evening of the conference, at an exclusive Savannah restaurant.

The SSPA Conference @ Savannah is "the" event where the future of the Service and Support industry comes together in a fusion of visionary key note addresses, vibrant tracks and workshops, interactive forums, fun networking events, informative exhibits and a special dinner featuring the SSPA STAR Award winners -- all in the heart of America's most magical city, Savannah Georgia.

One of the highlights of the Savannah Conference will be the SSPA STAR Awards that will be presented at a gala dinner on Monday evening of the Conference. The STAR Awards are given annually to recognize excellence in nine categories of software and technical support. Competing companies undergo a rigorous self-nominating process, and winners are selected by SSPA's Advisory Board Members. The STAR Awards have become the coveted prize for winners since the program was established in 1990. STAR Awards will be presented in these Categories: Complex Support Applications; High Call Volume; Innovative Support; Mission Critical Support; Most Improved; Outsource Support Provider; Emerging Company; Support Technology Vendor; Sustained Performance: For more information, please send an email to info@thesspa.com.

About SSPA
Founded in 1989, the Service & Support Professionals Association (SSPA) was formed to focus on the specific needs of service executives who are responsible for support centers and overall customer relations. Today, the SSPA represents nearly 21,600 service professionals at 2,500 support centers worldwide. These executives look to SSPA to provide insight into the future of support services, a road map of best practices within our industry and access to the best service and support vendors. SSPA has become the center of support providing a reliable and comprehensive resource for news, research, benchmarking, standards and collaboration.

SSPA was created for professionals, managers and executives that make their living in the IT support services community. It is not a generic, one-size-fits all website where nobody ever feels like they belong. SSPA is dynamic, interactive, living resource specifically designed for the unique needs of support professionals. This exciting virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more. For more information regarding the SSPA and other related divisions, log on to www.thesspa.com or send an email to info@thesspa.com.