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Salesnet and UniPress Unite CRM and Service Desk Apps

Salesnet and UniPress Software announced an alliance to deliver best-of-breed, Web-based CRM and service desk solutions integrating each company’s respective products. The alliance integrates Salesnet’s sales-focused CRM application with UniPress’ FootPrints service desk, providing a cost-effective solution to centrally guide, track, and manage both sales and service desk activities, and support today’s results-driven businesses. By leveraging the integrated hosted platforms of both Salesnet and UniPress, organizations now have the ability to standardize core sales and support functions through an on-demand model.
The web-based FootPrints product line offers a wide array of tools to help organizations automate their help desk and customer service operations, reduce support costs, and control all aspects of the problem-resolution lifecycle.

www.unipress.com