Vampire Meetings and How to
Slay Them
by Peg Kelley
Meetings can be like mythical vampires - sucking the
life out of intelligent and creative people. And sucking the funds
out of businesses. Unfortunately, there are too many of these meetings
in business today.
A UCLA study said the "typical" meeting includes nine
people. What are the dollars associated with this? Suppose the
average salary of meeting attendees is $40,000. Their hourly pay
is about $20.00. Nine people for one hour costs $180.00. Not bad,
right?
But consider the implications. People don't spend just one hour
a year in meetings. A 3-M survey in 1998 reported people spend
between one and 1.5 days per week in meetings. They also said 25%
to 50% of those meetings was wasted. Conservatively, say 25% or
two hours per week is wasted in meetings...times nine people. 18
hours a week. Times $20.00 an hour, 18 times 20 times 48 weeks
= $17,280.00.
This is a conservative number. For only nine people. How many
people are in your company? And how much time do they spend in
meetings each week? These figures do not include the preparation
time, fringe benefits, meeting and travel expense or, worst of
all, opportunity cost. Really, what could these people have been
doing for your business if they weren't tied up in ineffective
meetings week after week?
So, what can we do about these vampire meetings?
First, look at your regularly scheduled meetings. What is the
objective? Are they all really necessary? Can the agenda be covered
via paper or email? Does everyone have to be there for every meeting?
Once you know this meeting must be held with these people, set
a meeting objective. Share it with people before and at the start
of the meeting. Post it on a flipchart. Typical meeting objectives
might be: Generate ideas to overcome our funding problem, Gain
understanding of our new retirement plan, Get updates on three
key projects, etc. The advantage of having a clear objective for
your meeting is that people will police themselves and stay on-topic.
And if they don't, you can point to the objective and say, "We
have 30 minutes left and still have to achieve this goal for this
meeting." Knowing and sharing the objective is a wonderful
way to manage the group's energy and focus.
Another way to keep your meetings productive and efficient is
to manage the people dynamics. One of the most common energy drains
is when one person talks and talks and others never get to say
a word. If possible, have a meeting facilitator whose job is, among
other things, to make sure everyone gets appropriate airtime. When
you do not have the luxury of a content-neutral facilitator, then
the chairperson must manage the group. In this situation of one
dominant personality, the chairperson can enforce brevity for all.
Explain that you want everyone to give his or her thoughts in a
sentence first and then elaborate on it. So, when that individual
starts his/her comments with an unfocused beginning ("20 years
ago, I worked at a company and there was this woman named Ann...”),
you have the permission to step in and say, "Could you give
us your point in a sentence first, Paul?" Being even-handed
in implementing this approach is vital.
Another technique for this situation is to paraphrase the speaker's
point. Interrupt when he or she takes a breath and say, "So
you're saying that." and when they agree, you turn to the
rest of the group and ask if anyone has anything to add or a different
perspective. Thus you use the power of paraphrasing to help the
speaker be concise while taking back the control of the group.
How you close a meeting is very important. Much like mythical
vampires who fade away at sunrise, many meetings tend to splutter
to a close when the allotted time runs out. We've all been in meetings
where the chairperson is trying to set up another meeting while
attendees bolt for the exits.
Energize participants by doing this, instead. Five minutes before
the end, call a halt to discussion and revisit each of the agenda
items and state what was decided. Then identify next steps with
specifics. "Sandy, you will investigate prices for this, right?
When can you have it done?" Then set the date for the next
meeting.
By pointing out what has been accomplished, identifying next steps,
and setting the next meeting, you will create a sense of momentum
and people will feel the time spent was productive.
Like a wooden stake, these tips will slay pale, unproductive vampire
meetings and replace them with lively, effective ones. Attendees
might actually look forward to your meetings! And you will, too.
About the author
Peg Kelley, MBA, has been a professional meeting facilitator for
25 years & is co-author of the booklet "39 Secrets for
Effective and Enjoyable Meetings" available at her Facilitation
Plus website at www.facplus.com. |