Communities of Practice: Partners to Success in Challenging Times
by Kathleen T. Masterson, MBA, CPA, CKM, Knowledge Manager- Solution 6

The intellectual capital of a firm is made up of external capital, human capital and structural capital. External capital consists of client, vendor and other third-party relationships. It can be influenced but never controlled. Human capital is recognized as the primary asset of many organizations, but it is only leased for the hours when the employees are working; it cannot be owned.

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