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SSPA NEWS Issue:
April 13, 04
 
 
 
 
 
 
 
 
 
 
 
 
 
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Service and Support Professionals Service SSPA NEWS HOMESSPA Corporate
SSPA Perspective Technology Spotlight Industry Articles
Technology Spotlight

White Paper: Best Practices for Technical Support
Imagine your CEO announcing technical support to be one of your company's critical competitive advantages. Imagine evolving your support desk from a cost-center into a profit-center. What if you could provide your customers with the premium benefits of on-site technical support without incurring the costs?

This new white paper by the SSPA examines the challenges faced by today's technical-support community and how virtual on-site technology can solve those challenges. Download now or call (800) 549-8541 for more information.

> More Info

Question Of The Week

How do you handle price increases to your support maintenance?
› View Answer

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