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SSPA NEWS Issue:
April 27, 04
 
 
 
 
 
 
 
 
 
 
 
 
 
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Service and Support Professionals Service SSPA NEWS HOMESSPA Corporate
SSPA Perspective Technology Spotlight Industry Articles
Industry Articles

Understanding Offshore Outsourcing Pros & Cons
by Moderator- J.B. Wood, SSPA Corporate Board

Many companies are joining the current trend of exploring and establishing offshore outsourcing support centers to countries such as India and the Philippines. Is this a trend that will prove successful and beneficial for your company? Or, will it be a failure like some companies have experienced? This expert Power Panel will explore the pros and cons and provide you with extensive information that will show you how to enhance the successes and avoid the pitfalls for your company and customers.

Question Of The Week

How do you handle price increases to your support maintenance?
› View Answer

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