Control-F1 Webinar: “Support Automation: A Technical Briefing”

Support automation significantly improves the speed at which technical problems are solved and dramatically reduces the resources required by empowering support technicians and customers.

Learn more about Control-F1's support automation solutions by attending our next webinar: "Support Automation: A Technical Briefing"

Speaker: Mark Eyre, Support Automation Specialist
When: Wednesday May 12th at 1-2pm EST

During this webinar, Mark will demonstrate how Control-F1’s complete support automation solution, SupportBridge, can assist your support desk in three areas:

• Optimize calls by automating diagnosis and repair processes using SupportBridge Live Automation
  
• Deflect calls by empowering customers using SupportBridge Self Service Automation
  
• Prevent calls by stopping issues before they start using SupportBridge Self Healing Automation

In addition, learn how to optimize your support desk by integrating support automation solutions with other technologies (i.e., CRM, Knowledge Management, and Incident Management).

Register today and receive our Support Automation Workbook. This useful resource includes the following information:

• A definition of support automation
  
• Information as to whether your organization can benefit from support automation
  
• A checklist of key support automation features
  
• Analysis of support automation from industry experts

Click here to register and receive our complimentary Support Automation Workbook.