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SSPA NEWS Issue:
August 31, 04
 
 
 
 
 
 
 
 
 
 
 
 
 
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Service and Support Professionals Service SSPA NEWS HOMESSPA Corporate
SSPA Perspective Technology Spotlight Industry Articles
Technology Spotlight

ServiceWare Technologies
Knowledge-Powered Solutions for the Call Center and Help Desk

Improve critical call metrics and build customer satisfaction with ServiceWare Enterprise(tm), powered by a patented, adaptive search technology which helps the knowledge base grow and learn as it is used.

ServiceWare products integrate seamlessly with leading CRM and call management systems to increase problem resolution efficiency and decrease training time.

Visit www.serviceware.com to learn more

Question Of The Week

How do you handle price increases to your support maintenance?
› View Answer

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