| Re-inventing Knowledge Management
By Michael Lehane, Ph.D., Senior Product Manager - SupportSoft
Open your mind to new ways of thinking about knowledge management, including a discussion of successful implementations of knowledge automation and the key considerations in adopting this approach. Learn how knowledge automation can assist businesses by:
Increasing content quality and effectiveness
Improving problem resolution through targeted content
Automating the content authoring process
Personalizing content to the audience
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San
Diego, CA 92127
Tel: 858-674-5491
Fax: 858-674-6794
