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SSPA NEWS Issue:
December 3, 02
 
 
 
 
 
 
 
 
 
 
 
 
 
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Service and Support Professionals Service SSPA NEWS HOMESSPA Corporate
SSPA Perspective Technology Spotlight Industry Articles
Question of the Week

Q. When your staff is handling issues electronically, how long do you allow inactivity from the customer before your workflow closes their issue for lack of response?

A. Join this active discussion to see what others across the industry think about this topic, or join in and share your thoughts…

 
Question Of The Week

How do you handle price increases to your support maintenance?
› View Answer

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