By SSPA Staff
The SSPA would like to invite you to participate in several important programs that foster the advancement of the services and support industry:
Contribute an Article to the SSPA News
The SSPA News community now has more than 17,000 subscribers so your efforts will be well-read by other support professionals. The SSPA is an organization for members, by members and you can help us deliver valuable information to other members by writing industry articles, tips, and case studies for the SSPA News.
What we're looking for:
SSPA News is published to serve the needs of our members by providing targeted, relevant content to allow readers to act and gain value. The majority of the information developed is by SSPA community member peers, SSPA staff and researchers. SSPA article proposals should focus on providing perspective and guidance that can immediately be applied. We publish management- and technical-level articles that provide independent, expert advice.
How to submit article proposals:
Start by contacting our editor, Shawn Santos, by email. Email is preferred since the documented discussion can provide clarity and may even evolve into the outline or description of the article. The initial email should be brief and include a short biography, a short description of the article, the main points of the article, and what readers will be able to do once they read the article. Remember, your proposal need only be a couple of paragraphs or a short outline but try to include enough detail to support your pitch.
What to expect :
We will be prompt in evaluating and responding to your proposal. SSPA News is published on the second Tuesday of each month. If your proposal is accepted, you will be asked to submit your article no later than seven days before the publishing date to allow for any possible edits. You will be asked to submit an article from 500 - 1500 words, a compelling title, and a 50 word abstract for promotion.
Please click here for more details, or email Shawn Santos directly.
Two New Industry Committees: Kick-off week February 20, 2006
This is the last call for the kick-off of two important new industry committees! If you are passionate about the service, support and maintenance business, you won't want to miss this opportunity to help shape the future of our industry. Join one of two new high-powered committees comprised of top services talent that will focus on ensuring the successful long-term financial position of technology maintenance and support. The committees beginning the week of February 20th are:
Visit the SSPA Committee page for more information. Interested parties can also email Trisha Bright , VP Member Programs.
Join the SSPA Benchmark Survey Update Team
Did you know that nearly 250 companies have contributed data to the 2005 SSPA Industry Benchmark Study database since it was launched in May? Due to the overwhelmingly positive response to this one-of-a-kind industry resource; we’re now ready to take this tool to the next level. Please join a task force of key industry players who will collaborate to shape and prioritize key enhancements to the benchmark questionnaire. Interested parties can contact us by email at benchmark@thesspa.com.
Call for Applicants: 2006 SSPA STAR Awards for Best Practices
Deadline to submit self-nomination form: January 30th 2006
Deadline to submit complete application: February 10th 2006 The SSPA STAR Awards for Best Practices recognize companies that have developed, implemented, and benchmarked the most innovative, efficient processes for service and support delivery. Companies that apply for this prestigious award will undergo a rigorous application review by a select industry committee. The application form asks for specific baseline data, a detailed description of the process, performance metrics, returns and benefits, and other information that differentiates their best practice from the rest. Finalists and STAR Award recipients will be announced at the SSPA Conference in San Diego, featuring service and support best practices April 9 - 11, 2006.
|
